Frequently Asked Questions
Everything you need to know about shopping at wLure
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Standard shipping typically takes 7-14 business days, while expedited shipping can take 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal and Apple Pay.
Do you offer international shipping?
Yes, wLure ships to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Are your products covered by a warranty?
We stand by the quality of our products. Most items come with a 1-year limited warranty against manufacturing defects. Documentation is included in your product packaging.